Wednesday, July 20, 2011

Midway to Where?

While sitting in Chicago Midway Airport, I’m wondering midway to where?  We are heading from Connecticut to California, and admitted my geography is not perfect but this isn’t midway. Part way perhaps.

While McD and other fast food chains thrive in a airport environment, these ‘smaller’ regional airports need to learn from the big guys, people need to eat.  If you have a two hour layover a sit down restaurant might be preferred over the quickie chains.

People, even travelers want service.  Whatever you do service with a smile.  A warm friendly setting is the true heart of any business’s success. 

As a service professional in a position where ‘no one supposedly likes to go’ we pride ourselves on our ‘customer services’.  We go out of our way for our patients, pillows, blankets, xm radio, et cetera. 

Just Sayin’ Safe travels everyone.

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